How to Request an NDIS Assessment for Mobility Aids

An assessment helps explain what equipment you need and how it supports your disability-related goals. It is evidence for a funding decision, rather than an approval by itself. If you are considering an electric tricycle, start with your individual needs and ask whether this type of equipment is appropriate.

1. Speak to your NDIS contact about the next step

If you already have a plan, tell your my NDIS contact what has changed or which everyday activity you need help with. A support coordinator can help you organise that conversation. Ask what evidence is needed, how to submit it and whether your existing plan can cover the assessment. If you are not an NDIS participant, ask the NDIS about access first; arranging an equipment assessment does not establish eligibility.

2. Find an advisor with relevant experience

Ask about an assistive technology advisor experienced in your mobility needs. Depending on the equipment, this may be an occupational therapist or another suitably qualified practitioner. Before booking, confirm their experience, fees, expected assessment and follow-up time, and how payment will be arranged.

3. Prepare a short picture of daily life

Write down the activities you want to do, where you would use the equipment and the support you currently receive. Bring notes about equipment you have already tried, what worked and what did not. Describe practical barriers such as getting on and off, steering, braking, storage, transport and charging.

4. Ask whether a trial is needed

Your advisor can discuss fit, controls and suitability in your intended environment. A trial may help compare options and record safe-use needs. Do not assume that three wheels remove the risk of tipping, or that a model suits every rider. Ask who will arrange the trial, training and any assistance.

5. Gather evidence and a quote

A useful report connects the proposed aid to your goals, considers alternatives and explains ongoing costs. Ask your advisor which assessment template and supplier details are required for your circumstances. A quote should identify the exact model, accessories, delivery and assembly. See the itemised quote request on our funding guide.

6. Confirm the decision before ordering

Check approval, supplier eligibility, payment arrangements and any contribution with your NDIA contact or plan manager. A supplier quote or clinician recommendation does not guarantee funding. Keep written records and clarify servicing, training and maintenance responsibilities.

Your appointment checklist

• Daily activities and disability-related goals.
• Previous mobility aids and trial notes.
• Access, storage, transport and support needs.
• Questions about assessment fees and evidence.
• Model specifications and an itemised supplier quote.

For the official assessment requirements, read the NDIS general assistive technology assessment guidance. For the broader buying process, return to our NDIS and My Aged Care funding pathways.